Venue Hire Terms

Contract

When a booking is made at YMCA Neath, a contract is deemed to exist.

Cancellations

In the unfortunate circumstance that you may have to cancel or postpone your booked function the following rates will be charged:

Between 1 and 7 days prior to the hire date –      50% of total hire cost

Failure to arrive without prior notice – Full charge

Health and Safety

The hirer agrees to take ‘reasonable’ precautions to ensure no damage or injury occurs. The hirer is also responsible for the actions of all guests and contractors for any damage or injury caused. The hirer and their guests will be expected to participate in fire drills, if and when requested by the Centre Manager. Fire drill procedure and evacuation points are posted around the centre.

Equipment

The hirer is responsible for equipment provided by YMCA Neath and must be left in the condition it was provided. Any damage to the equipment must be reported to reception immediately, and the hirer may be liable to replace the damaged equipment.

Access

The hirer must inform YMCA Neath as soon as possible if they will require the room for longer than their original booking. YMCA Neath will do their best to accommodate your requirements, however if the room is not available then you will be required to vacate the room. Extended bookings will incur an additional charge. Every effort will be made to avoid interrupting a function once it has begun. However in urgent circumstances it would be necessary to interrupt the function.

Car Parking

Every effort is made to ensure that the YMCA Neath car park is as secure as possible, however all vehicles and contents are left at their own risk. Car parking cannot be reserved at YMCA Neath and a first come first served policy is followed.

Housekeeping

It is the responsibility of the hirer to inform delegates of the location of the toilets and fire exits along with the assembly point in case of an evacuation.

Rooms

All rooms must be left in the condition in which they were found. If excessive cleaning is required post function the hirer will be charged an additional cleaning fee.

IT

Clients are welcome to use their own laptops for presentations. YMCA Neath will endeavour to assist clients with technology issues. All IT equipment must be booked at least one week prior to the function.

Photocopying and faxing

Should the hirer require any photocopying or printing on the day of their function they will be charged at 20 pence per A4 sheet.

Complaints Procedure

All complaints should be directed to reception as soon as possible.

Costs

Costs are non-negotiable. If you feel you have been incorrectly charged, please contact YMCA Neath immediately.

Invoice to paid within the month that invoice is issued.